We offer Free Delivery Service if you place order(s) more than £150+VAT, but only for UK mainlands.
If your order is less than £150+VAT, we charge £5.50 for delivery service. Additional cost may be charged for delivery outside UK mainlands. For delivery purpose, we use only trusted delivery service. It usually takes less than 48 hours to deliver your order if you live at UK. You will be also given consignment which you can use to track your order. Please remember that we will only give you the consignment along with the tracking code once we have confirmed your order and payment. However, you can only use the tracking code after we send the code to your e-mail.
At the time your order arrived at destination, if you’re not currently available, our delivery agent will keep the item at the office. We will notify you about this and give you alternative choice whether you want us to re-deliver the item at specific date you choose or pick the item by yourself at our delivery service office. If you choose to pick by yourself, our company will hold no responsibility for any damage or loss.
Please always remember that we will only deliver your item within UK mainland and surrounding countries, such as Scotland and Wales. Please let us know if you want us to deliver your item outside these areas. An additional cost may be charged, so please send us an enquiry about this before purchasing any item. We will notify you as soon as we can whether we can send the item or not.
TIME OF ARRIVAL
Normally, our delivery agent will send your item during Monday to Friday within 1 – 5 working days after we confirm your payment. If your payment is confirmed at weekend or public holiday, we will deliver the item within few days more. Please note that we will contact you by phone to determine specific date of arrival and delivery method if your item can’t be delivered using regular delivery process, such as heavy items.
Normally, we use service from Royal Mail to deliver small items. Usually, it needs less than 6 days to deliver the item once we have confirmed your payment.